Project Highlight

Emphasis MTray iPad Web App Design & Development

App design for a smooth customer experience


Emphasis Jewellery, a member of the Chow Sang Sang Group, is a luxury jewellery retailer in Hong Kong that offers unique original-design collections for all occasions and collaborates with different international jewellery brands. Their belief introduces the way to crown the beautiful women with unique, chill and fashionable design of high quality jewellery.Headquartered in Hong Kong and listed in the Hong Kong Stock Exchange, Chow Sang Sang has managed to achieve prominent recognition in both Hong Kong and the Greater China region.

We have had the privilege to be entrusted with a series of apps, some of which are for internal use and others for use at retail stores as a form of POSM. These apps enable frontline sales advisors to instantly retrieve specialised knowledge on diamonds and jewellery whenever required, and optimise the way information is presented to customers. These apps also enhance workflow by reducing time spent on staff training. We are pleased to have been endowed with the opportunity to create value and improve efficiency of the retail selling process for thousands of frontline staff across Hong Kong, Taiwan and mainland China.

The app facilitates a smooth customer experience by making sales advisors' job much easier. Once logged into the app, users can browse the catalogue of the store's product at a glance, including product codes and price. Users can also bookmark any particular product for quick reference - especially suitable for frequently-enquired products. The app also makes collecting user feedback easy by providing questionnaire features, which is optimal for subsequent analysis and in turn benefits customers by providing data that supports better services.

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FirmStudio is an award-winning web design and creative digital agency

As a leading Hong Kong website design company and creative digital agency, we help clients distinguish their brands & product lines, attract new customers and achieve the highest possible visibility in dynamic markets. We value our clients, show passion in our projects and put in our best effort to ensure perfection in all of our work.

Widely recognized and loved by many of our prestigious clients, we re-define website design and creative solutions in HK for companies of all sizes. Here at FirmStudio, we embrace individuality and distinctiveness. Therefore we strive to come up with a design to give your website a distinctive face that best presents your corporate image and improves overall UI/UX. Our design brings out the difference in you to stand out, and the uniqueness in you to differentiate. All our clients will be able to enjoy highly professional services provided exclusively by our expert team. We create, we design, we deliver. We do what we are best at and bring you the greatest value to your business.

A quality website design and creative solution is a valuable tool to present your brand image and give your site visitors a good first impression. It can help build a consistent brand image, improve user experience and deliver a powerful first glimpse to reflect your brand's identity and quality. We understand that simply attracting clicks to your website is not enough. You want visitors to continue to browse through your site. This is where a great web design can make a big difference for you. An appealing web design is a deciding factor to whether a new visitor will bounce off right away or stay to explore for more at your site. It is also a useful tool to create the visual language for you to generate a desirable brand image.

A passionate team of creative design and UI/UX web design experts

FirmStudio is made up of a team of multi-faceted talent comprising creative, designers, developers, marketing experts and project managers who are passionate about bringing the perfect UI/UX designs and creative solutions to our clients. Together, they craft and deliver high quality and innovative solutions in website design and graphic design. Thanks to our team's hard work, we have been applauded as a leading Hong Kong web design company and creative digital agency, winning the trust of our clients and multiple awards over the years.

Give us a call to tell us your ideas now and learn how we can visualize them on your website. We look forward to talking to you.

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